There is nothing typed here that will answer your questions better than emailing us or speaking with us personally!  You are here because something went wrong or happened unexpectedly.  We stand behind our products.  We are not concerned with doing so because they have been used by folks like me and you for over 50+ years.  You can't build that overnight.  It's our quality products that speak for themselves.  But, in the event you are not satisfied please contact us and we will do what we can to make it right.